Bluetooth is not connecting

If your SONR Music device is not connecting via Bluetooth, please try the following steps:

1. Ensure the device is turned on and in Bluetooth mode (you should hear "Bluetooth Mode" when it’s active).
   
   
2. Ensure the device is not already connected to another phone or computer. If it is, disconnect it from the other device first.
   
   
3. Reset the Bluetooth connection:
   
   • Turn off Bluetooth on your phone.
     
   • Restart the SONR Music device.
     
   • Turn Bluetooth back on and search for "SONR Music" in the list of available devices.
     
     
4. Fully charge the device before trying again, as the low battery can sometimes affect connectivity.
   
   
5. Try connecting with a different phone or Bluetooth device to see if the issue persists.

If none of the above works, please let us know at infomusic@sonr.pro:

• The model of your phone (iPhone, Android, etc.)
  
  
• What exactly happens when you try to connect (e.g., does it appear in the Bluetooth list, any error messages)