If your SONR order was lost or stolen during shipping:
Confirm the tracking information to ensure the package was marked as delivered.
Contact the shipping carrier to check their lost/stolen package procedures.
Reach out to our Customer Support at infomusic@sonr.pro with your order number and tracking details.
Our team will investigate the issue and assist you in arranging a replacement or refund if applicable.
Important: Prompt reporting helps us resolve the situation faster.
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